Customer Resource Center Quality Home Medical believes in empowering our patients and their caregivers. Here are some convenient resources to help you prepare for your durable medical equipment needs. Customer Satisfaction Survey Quality Home Medical understands that all feedback is valuable. We want to know what you think! To assist in accommodating the feedback needs of our patients, we have a few methods for submitting your compliments, concerns, complaints, requests and praises. You may fill out the customer satisfaction survey included in your Patient Packet Folder. Please mail it to :Quality Home Medical130 Rogers Commerce BlvdBoiling Springs, SC 29316 Find us on the web: http://www.qhmsc.com Email us…contactquality@qhmsc.com Find us on Facebook:http://www.facebook.com/qualityhomemedical You can follow us on Twitter @Qualityhomemed Training and Education Our education comes from the manufacturers and payors of this industry. All staff must pass competencies to ensure they are knowledgeable, and able to provide excellent customer service. They receive continuing education, relative to specific job functions, in order to maximize their potential and assist in finding resolutions for our customers. For instance, we have three Respiratory Therapists with oversight over clinical care components. Our therapists are all licensed by the state board of respiratory care, and routinely obtain continuing education credits that keep their skills updated. Their licensures are inspected a minimum of once per calendar year to ensure there are no sanctions, and that they are carrying active licensure.
